Frequently Asked Questions
Everything you need to know about our timeless collections.
How do I know the items are authentic vintage?
Every piece at Vintage Charm is hand-selected and inspected by our experts for authenticity and quality. We provide detailed descriptions and high-resolution photos to showcase the unique character and era of each garment.
What is your return policy for unique pieces?
We offer a 14-day return window for all items, provided they are in their original condition with tags attached. Please note that since vintage items are one-of-a-kind, we cannot offer direct exchanges.
How do you handle sizing for vintage clothing?
Vintage sizing often differs from modern standards. We provide exact flat-lay measurements (bust, waist, hips, and length) in every product description to help you find the perfect fit.
Do you ship internationally?
Yes, we ship our vintage treasures worldwide. Shipping costs and delivery times are calculated at checkout based on your location and selected shipping method.
How should I care for my vintage garments?
To preserve the life of your vintage items, we recommend professional dry cleaning or gentle hand washing in cold water. Specific care instructions are included on each product page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure shopping experience.